Minimum age

Planning a vacation or a trip can be an exciting experience. However, it's essential to understand the age restrictions and guidelines set by hotels to ensure a safe and enjoyable experience. 

 

Age Restrictions and Eligibility:

 

For Hotel and Extended Stay Bookings, our hotels allow Guests aged 18 and above at Check-in Date to stay unsupervised in any of our properties located in Netherlands, Germany, France, Spain, Italy, Austria and Scotland. Guest under the age of 18 may stay at our hotels only if accompanied by a parent or legal guardian. This policy is in place to prioritize the safety and well-being of younger guests and ensure they have appropriate guidance during their stay.

 

For Student Stay Bookings, our hotels allow guests aged 18 and above at Check-in Date to stay unsupervised in any of our properties located in Netherlands, Germany, France, Spain, Italy, Austria and Scotland. If a Guest is 17 years old at the Check-In Date, they must provide a Parental Consent and Responsibility notice or their Hotel Student Stay Booking will be cancelled in accordance with our cancellation policy.

 

For Hotel/Extended/Semester Stay Group Bookings, our hotels will also allow a Guest of 17 years old at the Check-In Date, provided the Contracting Party obtains all the necessary consent forms from the Guest’s parent or legal guardian. Guests who are above 14 years may only stay at TSH when accompanied by a legal guardian, who will be required to provide TSH with a Responsibility notice. Any Guest younger than 14 is not allowed to stay at TSH.

 

Parental Consent and Responsibility:

 

To ensure the safety and well-being of underage Guests, our hotel requires a Parental Consent and Responsibility notice, signed by a parent or legal guardian with phone number for contact. This notice serves as parental consent, stating that the parent agrees to let their teenager stay unsupervised during their stay. This requirement ensures that both the teenager and their parent or legal guardian are aware of the arrangement and have given their consent, fostering a sense of trust and accountability.

 

Safety Measures and Hotel Staff Support:

 

While Guests who are 18 years old can stay unsupervised, our hotel maintains a strong commitment to guest safety. Our staff members are trained to provide assistance and guidance whenever needed. Additionally, hotel security measures ensure the well-being of all guests, with staff available 24/7 to address any concerns or emergencies that may arise.

 

By adhering to the required guidelines, including parental consent and adult supervision for younger guests, we aim to provide a memorable and secure environment for all our guests.