Mail service for our guests

To enhance your experience and provide utmost convenience, we offer a package and mail reception service. Below, we will explain the details of our service, including the acceptance policy, notification process, and limitations regarding package size. We strive to ensure that your stay with us is seamless and hassle-free.


Package and Mail Reception Service:

We are pleased to receive packages and mail on behalf of our guests during their stay with us. Our reception team is here to assist you and ensure that your important deliveries reach you promptly and securely. By utilizing our address, you can have peace of mind knowing that your packages and mail are being handled professionally.


Acceptance Policy:

To provide efficient and reliable service, we kindly request that guests only send packages and mail to our address during their stay. Unfortunately, we are unable to accept mail received before or after your confirmed reservation dates. 


Notification Process:

Upon the arrival of any packages or mail addressed to you, our front office team will promptly check your details in our system. We will inform you as soon as your package or mail arrives. You can choose to be notified via email, phone, or at the front desk, based on your preferred method of communication.


Limitations on Package Size:

While we are happy to accept packages on your behalf, please note that our storage space is limited. To ensure efficient handling and storage, we kindly request that you avoid sending oversized or bulky packages to our address. If you have any concerns about the size of your package, we recommend contacting our front desk in advance to discuss alternative arrangements.


By adhering to our acceptance policy and being mindful of package size limitations, we can streamline the process and maintain an efficient operation. We look forward to providing you with an enjoyable stay.

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