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General information

  • Can I stay even though I am not a student? Promoted article
  • Is the reception open 24 hours?
  • Do you have a loyalty program/discount for guests who have stayed in the past?
  • Can I stay if I am under 18 years old?
  • Are pets allowed?
  • Can I register at TSH?
  • At what time can I check in and check out?
  • Is it possible to check in before 3 pm?
  • Can I have a late check-out?
  • Do you provide laundry service in the hotel?
  • Can I receive mail and packages?
  • What furniture is exactly in the room? Can I bring my own furniture to the room?
  • How many people do I share a kitchen with and what are the rules for using the shared kitchen?
  • How does the shared bike system work?
  • I'd like to use a bike provided by The Service Hub. Is it insured?
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While we strive to ensure that all information provided is accurate, TSH cannot guarantee its accuracy. The use of any information is at your own risk. TSH is not liable for any damages in respect to or arising from the use of any information on this site. The information does not constitute legal or professional advice.